Last updated: 23 September 2026.
This policy describes how the Limousine Service Singapore booking service (“we”, “us” or “our”) handles personal data in connection with enquiries and chauffeur bookings. It applies to limousineservicesingapore.com and the contact channels listed below.
Information you may provide
When you contact us by email or phone, or arrange a booking, we may receive your name, email address, telephone number, company or hotel details, pickup and drop-off locations, date and time, passenger and luggage details, preferred vehicle, itinerary notes and booking correspondence. Do not send payment-card details by email or through this website.
When you submit the website quote form, we receive the details you provide so we can assess and respond to your quotation request. The form sends the enquiry to our bookings team and sends you an acknowledgement email. The form is not a booking confirmation. The website does not save a separate copy of submissions in a site database. Our hosting and email-delivery providers process the information needed to deliver the form and emails; their own systems may retain technical or delivery records under their terms. Please do not include payment-card details or sensitive identity information.
When the site is loaded, its hosting and security services may process technical request information, such as IP address, browser or device information, and request time, to deliver and protect the website. The current site source contains no advertising-pixel or analytics-tag integration.
How we use information
We use information received through our booking channels to answer questions, prepare quotations, confirm and coordinate a requested journey, communicate changes, handle service issues, and keep business records where needed. We do not use enquiry details for unrelated marketing unless we have a lawful basis and provide the required choice or notice.
When information may be shared
We may share only the details needed to handle an enquiry or provide a confirmed journey with people involved in arranging or delivering it, such as the assigned chauffeur or vehicle provider. Website hosting, security and email delivery services (including Resend for form notifications and acknowledgements) may process information to provide those services. We may also disclose information to professional advisers or public authorities where required or permitted by law.
If a service provider processes personal data outside Singapore, we take the steps required by applicable Singapore data-protection law for that transfer.
Retention and protection
We keep personal data only for as long as it is needed for the enquiry, booking, service, support, dispute handling or a legal or business record-keeping purpose. We then delete it or remove information that identifies you when it is no longer needed. No fixed retention period is published here because one has not been confirmed for this site.
We take reasonable steps to protect personal data under our control. No internet transmission or storage system can be guaranteed completely secure.
Your requests and privacy contact
You may contact us to ask about personal data we hold, request access or correction, or withdraw consent with reasonable notice. We may need to verify your identity and may be unable to fulfil a request where an exception or legal obligation applies.
Email bookings@limousineservicesingapore.com with “Privacy request” in the subject line, or call +65 9446 4444. Please do not include sensitive identity or payment-card information in an initial email. Our office is open Monday to Friday, 09:00 to 17:00 Singapore time.
Updates
We may update this policy if our booking process, service providers or legal obligations change. The date at the top identifies the latest revision.
Contact details: Limousine Service Singapore, 71 Ubi Rd 1, Oxley Bizhub 1, Singapore 408732 · bookings@limousineservicesingapore.com · +65 9446 4444.